A case for deploying global business services in medium to large organisations Context For optimising support functions and to keep up with the pace of change, both public and private business leaders need to develop flexible organisational structures and operating models; in that respect, shared services stand out as an imperative. …

Technology corporations have entered for quite a while now brick-and-mortar as well as online banks’ comfort zone. Payment was the first blow; however, there is much more in the pipeline, including the holy grail of wealth management. On the other hand, banks do not lose their (bad) habits of eating…

The Strategic Portfolio Management Manifesto or SPM Manifesto is a six-point call to action that outlines the objectives, principles and steps organisations, whether they are public or private, large or small, global or regional, need to embrace in order to outperform by aligning much better than before strategy with operations…

Experts consider communication to be a key process underlying all aspects of organisational management. Organisational communication is “the social glue… that continues to keep the organisation tied together” and “the essence of organisation”. Basically, the structure, extensiveness and scope of the organisation are almost entirely determined by communication techniques. In…

If you want to maximise your chances to pass the PMP exam, follow these 5 top advices also wrapped up in a Haiku Deck. As I was preparing to deliver a Project Management Professional training session, I had to remember what exactly were the key success factors to obtain the…

A short state of play For most people, the critical milestone in the so-called fight between Man and Machine was on May 1997 when Garry Kasparov, the reigning world chess champion, was defeated of by a computer, namely Deep(er) Blue under official tournament conditions. By 2005–2006, computer chess programs became clearly stronger than human chess…

Overview New blockchain applications emerge every day. Many industries, including Telecom, are now looking into implementing it and leverage efficiencies it brings. There are indeed over 7 billion global mobile service subscribers generating trillions of calls, messages, and data sessions annually. Servicing this demand whilst attempting to offer compelling propositions in…

For several decades, we have closely watched the evolution of startups and noticed that, very often, they want to reinvent the wheel. Of course, with regard to innovation and transformation, it is logical that the core business of new startups dealing the blockchain, Internet of Things or Artificial Intelligence is…

At midnight yesterday, a trusted friend drops an email with this message in the body “Do you know Q”? Initially, I though that he’s just looked at some James Bond kinda movie. After clicking on his link, I had to confess: not yet; let’s…